Move Activity Warning Messages

This topic describes the warning messages that you would see while moving activities.

You might see these types of warning messages:

• Service window warning

• Resource overload risk warning

• SLA warning

• Overtime warning

• Linked activity warnings

  • Has successor scheduled earlier

  • Has predecessor scheduled later

  • Has simultaneous activity

• Work zone mismatch

• Work skills mismatch

• Soft skill mismatch

Resource overload risk warning

The Resource overload risk warning message is displayed if you try to assign activities with a total duration of more than 12 hours to a single resource's route. The message doesn't appear when you assign activities to a bucket or to the non-scheduled pool of a resource. The message is displayed when you move activities using these methods:

• Dragging from the List View
• Using the lasso tool on the Dispatch Map

Here's a sample warning message:

Resource overload risk; You are assigning 30 activities with estimated time over 25 hours to a single Field Resource.

If you try to move more than 200 activities, then only the duration of the first 200 is displayed in the warning message.

Linked activity warnings

The warnings related to linked activities are as follows:

• Has successor scheduled earlier: This warning appears for a pending activity linked to another activity that must be started after, but is scheduled before its estimated completion.

• Has predecessor scheduled later: This warning appears for a pending activity linked to another activity that must be finished before, but is scheduled after its estimated start.

• Has simultaneous activity: This warning appears for a pending activity linked to another activity that must be started simultaneously, but is scheduled to a different time.

Overtime alert: This alert notifies you that the estimated completion time of the activity extends beyond the end of a resource’s working day.

Work Zone mismatch alert: The application doesn't allow you to assign an activity to a resource without a required work zone. The only exception is when the All checkbox is selected. In this case, the resource is shown in red and the "Work zone mismatch" alert appears in its hint.

Work skill mismatch alert: This alert displays when you move an activity to a resource that doesn't have the required and preferred qualification level of an activity skill. The only exception is when the All checkbox is selected. In this case, the resource is shown in red and the "Work skill mismatch" alert appears in its hint. Depending on your settings, the Work skill mismatch alert either prevents you from moving the activity, or gives you the option to move it, or let you cancel the move. This alert is also displayed in the team work scenario. When an assistant is set to inactive or has a non-working day, their work skills aren't shared with the team anymore. So, the 'Work Skills mismatch' alert is displayed.

Soft Skill mismatch alert: If an activity is to be moved to a resource and a work skill level of this resource is more than (or equal to) the level 'required' to complete this activity, but less than the 'preferred' level, the 'Soft skill mismatch' alert appears. In case of the 'Soft skill mismatch' warning, the resource isn't removed from the list of available resources on the Move activity page (the All checkbox doesn't affect this behavior). But, it's shown in a different color (blue) than a regular one and the 'Soft skill mismatch' text is shown in its hint message. The 'preferable' skill level is ignored by the 'Self assignment' constraint that's used to filter activities in bucket. In this case the 'required' level is only checked. The 'Soft skill mismatch' warning is shown on attempt to move an activity to a mobile worker with an insufficient 'preferred' skill level.

don't move alert: This alert displays when you try to move an activity type that isn't allowed to move between resources. Activity types are configured in the Add activity type page.

Resource preferences

• If an activity has a list of Forbidden resources, the application doesn't allow to assign it to one of these resources. They aren't shown in the GUI (regardless of the "All" option).

• If an activity has a list of Required resources, these resources are only shown in GUI (regardless of the "All" option).

• If an activity has a list of Preferred resources, these resources are shown in GUI by default. Other resources are returned, if the All option is set. In this case, such resources are shown in red and the Resource is not preferred message appears for the activity to be moved.

If several activities are selected to be moved at the same time, these rules are used to merge their lists of preferred resources:

• Forbidden

  • The resulting list of the Forbidden resources is a union of the original activity lists.

• Required

  • If activities to be moved have the Required resources, the result is an intersection.

  • Activities without the Required list aren't processed. If only one of the two activities has the Required list, this list is only used in the restriction.

  • If two activities have the Required lists and these lists aren't intersected, all the activities can't be assigned together to the same resource.

• Preferred

  • If any of the activities has the Required list, the Preferred resources are ignored.

  • The result Preferred list is calculated as an intersection.

  • Activities without the Preferred list aren't processed. If only one of two activities has the Preferred list, this list is only used in the restriction.

  • If two activities have the Preferred lists and these lists aren't intersected, all the activities can't be assigned together to the same resource (can be overridden using the All option).