Error Messages

This section provides the list of possible errors and the corresponding messages the user may encounter while booking activities.

Missing context error

If at least one of the two contexts ('Book new activity', 'Schedule booked activity') is not added before using the Activity Booking functionality, the message: Form is misconfigured. Context layout missing appears. Depending on which context is missing, the error is shown so, you can access the corresponding pages.

Validation errors

If any of the mandatory fields is empty on the booking activity contexts ('Book new activity', 'Schedule booked activity'), the validation message, Validation failed, please review your form is shown. If a time slot has not been selected on the Time Slot page, the activity is not booked and the message, Validation failed, please review your form. Time slot is not selected is displayed.

Capacity calculation errors

Capacity is not calculated in these cases:
  • Data entered in the previous step (creating booked activity) is insufficient.

  • A configuration has not been properly performed.

  • There is no available capacity that matches with the activity parameters.

The possible error messages that may occur at the capacity calculation stage, that is after submitting information entered in the booking activity form are as follows:
  • Work skills support is disabled at the company level.

  • Work skills are not supported by this type of activity.

  • Capacity category cannot be determined using the given activity fields.

  • The selected activity type is inactive.

  • Work zone cannot be determined by the given activity fields.

  • Field or property that is required for work zone 'location' value calculation is missing.

  • Time slots are not supported by this type of activity.

  • Field or property that is required for the duration estimation is missing.

  • Field or property required for travel estimation is missing.

  • The matching buckets found don't have the required quota for booking this activity.

  • Unable to find appropriate quota bucket for this activity.