Typically, resources mark activities as complete when they actually complete the
activities. If necessary, you can mark the activity as complete on behalf of the
resource.
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Sign in to Oracle Field Service as Dispatcher.
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Click the navigation menu and then click Dispatch Console.
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In the resource tree, select the resource that you want to complete the activity
for.
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Click the hint for the activity that you want to complete and click
End.
The Complete activity page appears. The fields on this
dialog vary based on the way your organization has configured the
application.
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In the Completion Time field, change the time as required,
within the same working day.
The time is displayed in the time display format that's configured for you. You
can change the time in increments of five minutes. The time you select here, is displayed
on Dispatch Console and the activity history, and sent to external applications through
integrations. If you're offline, you can't change the completion time. You must switch to
online to completion the activity with the time that differs from your current
time.
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Click Submit.
After you complete an activity, you can't update its inventory
details.