Reschedule an Activity

If your user type allows it, you can reschedule an activity for another day. Activities that have crossed the Overnight work time are 'frozen'. You cannot reschedule such activities.

  1. From the Activity details page, click the activity that you want to reschedule.
  2. Click Actions > Reschedule.
    The Reschedule Activity page displays.
  3. Click the date to which you want to move the activity.
    • Blue dates are in the future and can be selected

    • Black dates are in the past and cannot be selected

    Oracle Field Service checks your schedule for the day and then displays the times in your schedule that are available for moving this activity. Rescheduling options include these:
    • Not ordered

    • Set first

    • After (an activity)

    • Set last

    If no schedule information is available, Oracle Field Service displays Not Ordered and Ordered.
  4. Select a rescheduling option for this activity.
  5. Review the alerts in the confirmation dialog box, and then click Submit.