Search for Activities using Ad hoc Filter

The Ad Hoc Filter lets you search for activities on the Dispatch Console based on criteria of your choice, rather than relying on pre-configured filters. This option is accessible from the View menu in the Dispatch Console and is private to you, meaning it can't be shared with others.

1. Select Dispatch Console from navigation menu.
2. Click View.
3. Select Ad hoc Filter from the Filters drop-down list.
4. Select a field to use as search criteria from the Select field drop-down list.
   • Only fields configured for the List View are displayed.
   • If no value is provided for a field, it will not be included in the search criteria.
   • You can add up to 10 fields as search criteria.
   • The following fields aren't available for filtering:
     • Position in the route
     • Duration
     • Activity ID
     • Traveling Time
     • Points
     • Time Notified
     • Service Window
     • Start
     • End
     • Delivery Window
     • SLA Start
     • SLA End
     • Activity Time of Booking
     • Activity Time of Assignment
   • For string fields, you can provide multiple values separated by commas.
   • For enumeration fields, you can select multiple values using checkboxes.
   • If multiple values are provided, the filter uses an "OR" condition to include activities that match at least one value.
   • If multiple fields are added, the filter uses an "AND" condition, displaying only activities that satisfy all the criteria.
   • Your ad hoc filter configuration is preserved between sessions. Upon reopening the Dispatch Console after logging out, the initial filter is *. When you select the Ad Hoc Filter, the fields you configured earlier will be displayed.
5. Repeat steps 3 and 4 to add additional fields and values to the search criteria.
   To remove a field from search criteria, click the Remove field icon next to it.
6. Click Apply to display the activities matching the search criteria.