View, Download, and Clear Images

Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.

You can download the images taken by mobile workers or view the images in their full-size dimensions. Field workers can view the photos and download them on their mobile devices, if needed. The Download and Clear options are available automatically when you add an image element to a Visual Form Editor. The Download and Clear options are also available for the File attachment and Signature elements.

Some organizations configure captured images to include a watermark. Watermarks are applied during image capture and remain part of the image when viewed or downloaded.

  1. Sign in to Core Application or the installed application.
  2. Open the Activity Details, Inventory details, or the Forms Submitted page.
    Inventory Photo Attachments stored in OCI Object Storage can be viewed from supported inventory pages and forms when configured by your administrator.
  3. To view the image in full-size, click it.
    The image is displayed in its real size, overlapping the page. Here, real size means:
    • For custom properties: The dimensions specified in the property configuration.
    • For form elements: The default dimensions.
    • Compression applied by the application.

    If a displayed image contains a watermark, the watermark remains visible when the image is viewed or downloaded.

  4. To download the image, click the download icon below the image.
    The image is downloaded to your device.
  5. To remove the image from the activity or the Form, click the clear icon.
    The image is deleted from the application. The clear icon is available for the fields that have Read-Write or Mandatory visibility.