Align Time Zones Across Message Scenario Steps

The time-zone setting can be configured separately for applicable message scenario steps. As a result, two outbound messages can contain time values in different time zones when their scenario steps use different time-zone settings.

To correct the configuration:

1. Open Configuration.
2. Select Message Scenarios.
3. Locate the message scenario step that sends the time value in the expected time zone.
4. Open the step.
5. On the Settings tab, note the Time zone value.
6. Locate and open the message scenario step that sends the inconsistent time value.
7. Compare its Time zone value with the value in the first step.
8. Update the second step so that both steps use the required time zone.
9. Save the updated step.

The two message scenario steps now use the same time-zone configuration.

Note: Confirm the time zone expected by the external application before changing the setting. The change applies to messages generated by the updated scenario step.