1. Administering Oracle Fusion Field Service
  2. Configure Oracle Fusion Field Service to Capture Multiple Photos

Configure Oracle Fusion Field Service to Capture Multiple Photos

You can configure Oracle Fusion Field Service in three ways to enable mobile workers upload photos to activities from the installed apps—create a File property where a single photo can be captured, create an Attachment property and store the photos as Fusion attachments, create an Attachment property and store the photos in Oracle Cloud Infrastructure Object Storage for a specified period.

When can you use the File property?

You can use the Create a File property option when you want a single photo to be uploaded. The uploaded photo is stored within Oracle Fusion Field Service. You can use this method if you always capture photos using the browser-based application.

When can you use Fusion attachments?

You can use the Create an Attachment property to use with Fusion attachments option when you want multiple photos to be uploaded. For example, before and after photos of a broken equipment. You must use this option with other Oracle products such as Fusion Service or Oracle Maintenance. The photos taken are uploaded to the corresponding work order.

When can you use Oracle Cloud Infrastructure Object Storage?

You can use the Create an Attachment property to use with Oracle Cloud Infrastructure Object Storage option when you want multiple photos to be uploaded and retained for a specified period. For example, the photos of a technician with protective gear, which needs to be preserved for auditing for a specified period. This means, use this option for photos that require a shorter retention policy, for photos that are shared with third-parties, or for photos that require extra validation through AI. You can configure the period in Oracle Cloud Infrastructure Object Storage and have different periods for different customers. The photos taken are stored in Oracle Cloud Infrastructure Object Storage.

For more information, see Configure an Application for Oracle Cloud Infrastructure Object Storage.

High-Level Steps to Configure Oracle Fusion Field Service to Capture Multiple Photos

For more information on how to create a File property, see the Create a File Property topic.

Steps to configure Oracle Fusion Field Service to capture multiple photos using Fusion attachments:

  1. Configure an application for Fusion attachment.
  2. Create an Attachment property.
  3. Add the Attachment form element to the required pages and forms.
  4. Select the Attachments property for this form element.
Steps to configure Oracle Fusion Field Service to capture multiple photos using Oracle Cloud Infrastructure Object Storage:
  1. Configure an application for OCI Object Storage.
  2. Create an Attachment property.
  3. Add the Attachment form element to the required pages and forms.
  4. Select the Attachments property for this form element.