Remove Work Zones from a Resource

If a resource doesn’t want to work in a specific region, you can delete the work zone from a resource’s record. Deleting a work zone has a major impact on the activity assignments.

  1. Select the resource from which you want to delete a work zone.
  2. On the Resource Info page, click Work Zones.

    The Resource Work Zones page opens.

  3. Select the work zones you want to delete from this resource and then click the Minus sign.
  4. Click Delete.

    Any activities associated with these work zones will no longer get routed to this resource. Deleting a work zone from a resource does not delete it from the application. It will still be available to be assigned to other resources as needed.