Add Working Time to a Calendar

Working time differs from shifts in that it represents start and stop times that may differ from the predefined shifts. Use working time when resources work a different number of hours than they normally do or when they work at a different time of the day than the other resources.

Note: For Maintenance Resources, nonworking time and custom working time are included in the availability information used by Maintenance Cloud when scheduling maintenance work orders and operations. To configure nonworking time or custom working time for Maintenance Resources, access the resource from the Field Resources page.

1. If you're using click the Navigator Menu and select Calendars.
   The calendar appears for the resources in your group or bucket.
2. For the resource for which you want to modify the calendar, click the shift for the required date.
   The modify calendar dialog box appears for the selected resource and date.
3. Fill up these fields:

   Field name	Action
   Schedule	Select Custom Working Time from the drop-down list. Note: You can create only one on-call shift per day. If you create a second on-call shift, the first one is deleted. You can remove an on-call shift if you assign a schedule for a resource. You can't remove an on-call shift, if you assign a regular shift, custom working time, or nonworking time. You can't remove an on-call shift, which is part of a Schedule.
   Start Time	Enter the time when the resource's work is to begin.
   End Time	Enter the time when the resource's day ends.
   Points	If you're using points to cap activity assignments, you can enter them here. These points work the same way as points associated with a shift.
   Comments	Enter any comments that you'd like to provide for the change in timings.
   End Date	Select the end date for the schedule.
   Repeat	Select the frequency (Daily, Weekly, Yearly) at the new working time must be repeated. Enter the number of days or select the day of the week on which you want the new working time to be repeated. If you've selected Yearly, select the end date for the recurrence of the new working time. The end date of the new schedule is displayed below the field. You can't add recurrence for a schedule and for Nonworking Time.
   Keep the Non-working days	Select this checkbox to retain the existing nonworking days in the resource’s calendar. This checkbox is selected by default.

   This screenshot shows the dialog box where you add the custom working time:
   
   
4. Click Submit.
   The new schedule is displayed on the calendar.