- Administering Oracle Fusion Field Service
- Add a Work Skill Condition
Add a Work Skill Condition
A work skill condition correlates incoming activity skill requirements with the skills possessed by resources. Work skill conditions are used to determine which activities are assigned to which resources.
Before you start
You must add work skills before adding work skill conditions.
Here's what to do
- Click Configuration.
- In the General section, click Work Skills.
-
Click Work Skill Conditions.
The Work Skill Conditions page appears.
- Click Add new.
The Add Work Skill Condition page appears.
- Complete these fields:
Field Name Description Work skill name The work skill for which you want to add a condition. These work skills are created in the Add Work Skill page. Required level The minimum qualification level of the skill a resource must have, to be considered for the activity. Only resources that have the required level or better skills are selected for the activity. Preferable level If more than one resource meets or exceeds the required level, then the one(s) with the level that is closest in number to the “preferable level” is selected for the activity. Add new condition A new condition for the work skill. Three new fields appear. Select the field for which you want to add the condition and select the condition. -
Click Add.
The work skill condition is added.
When a new activity is added, these work skill conditions are used to determine which work skills are assigned to the activity. If two conditions are added to the same work skill condition, they are processed using the AND operator.
For example, suppose you want the work skill Install to be assigned to a mobile worker who has a minimum skill level of 75, for work order types IN. Select the Work skill name as Install, enter 75 for Required level, click Add new condition and then select W/O Type, In, and IN.
However, if the conditions are included in different work skill conditions, they are processed using the OR operator.
Note: You can also create work skill conditions using Maintenance Work Order and Maintenance Operation fields. The activity must include the Maintenance Work Order ID and Maintenance Operation ID. Supported fields include Work Order Type, Work Order Sub Type, Organization Code, Standard Operation Code, Work Center Code, and DFFs of type Character and Number. For more information, see Use Maintenance Work Order and Operation Fields in Scheduling Configurations.