A Capacity Category can contain one or more work skills
and each work skill must meet a minimum required level.
- Click Configuration.
- In the General section, click Capacity Categories.
The Capacity Categories page appears.
-
Click Edit Work Skills in the Actions column for the Capacity
Category that you want to add or edit.
The Edit Work Skill dialog box appears.
- Select a work skill and add the minimum level of the skill
required in the corresponding text box.
The default value is 1. When the minimum level of a work skill
is defined, an activity matches a Capacity Category, only if a required
skill level for the activity skill is equal to or more than the level
of the Capacity Category.
Note: If a capacity category contains a group
of work skills, the activity matches the category, if it requires
at least one of work skills from the group.
- Click Update.
What to do next
Recalculate activities after any edits or updates have been
made to apply changes to pending and future activities in the system.