1. Understanding Field Service APIs
  2. Inbound API

Inbound API

The Inbound Interface is used to import data from a client external system to Oracle Field Service.

Inbound Interface is implemented as SOAP function for the following purposes:

  • Set activities for a specific day for all resources or resource groups in Oracle Field Service.

  • Add new activities to Oracle Field Service.

  • Update, reassign, reschedule, and cancel activities in Oracle Field Service.

  • Change an activity status in Oracle Field Service.

  • Delete activities from Oracle Field Service .

  • Set inventory for resources and activities in Oracle Field Service.

  • Update or delete specific inventory in Oracle Field Service.

    The upload can differ in the object uploaded: activities or resource inventories; and in the scale of upload: full or incremental. Detailed information on the methods used by Inbound API can be found in the corresponding Inbound Interface SDK.