Calculation of Travel Time for the Used Quota Parameter

The settings in the Travel Allowance section in the Resource Type configuration determines the amount of travel time that's included in the Used Quota parameter. See the Add a Resource Type for the Field Resource Role section in the Administering Oracle Field Service Guide.

For example, the Start of Day Travel setting can have one of the following settings:

• Travel time to the first activity isn't included from the Working Time Start
• Travel time to the first activity is included from the Working Time Start
• Resource is allotted up to [ NN ] minutes of travel time before the Working Time Start

Based on the settings, the travel time is used from the resource’s used quota as follows:

Used Quota calculation

Resource Type settings	Capacity Management setting	How much time is added to the Used Quota parameter
Travel time to the first activity isn't included from the Working Time Start	Start of day travel time is included in the Used time	0 minutes is used because the first travel time isn't included in the Resource type settings.
	Start of day travel time isn't included in the Used time	0 minutes is used because the first travel time isn't included in the Resource type settings.
Travel time to the first activity is included from the Working Time Start	Start of day travel time is included in the Used time	Estimated travel is used because of the configured Resource type and Capacity management settings.
	Start of day travel time isn't included in the Used time	0 minutes is used because the setting is disabled in the Capacity management module.
Resource is allotted up to [ 30 ] minutes of travel time prior to the Working Time Start	Start of day travel time is included in the Used time	Estimated travel minus 30 minutes is used because the setting in Capacity management is enabled, but the resource type setting specifies how much travel time is allotted before the working time. For example, if the travel estimation is 45 minutes, then 45-30=15 minutes is added to the Used Quota parameter. 0 minutes is used because the setting is disabled in the Capacity management module.
	Start of day travel time isn't included in the Used time	0 minutes is used because the setting is disabled in the Capacity management module.

Note: The above logic is also used for the End of Day Travel time calculations.