Details and Examples: User List Fields Data Set

Details of all users existing in the application and resources assigned to such users by the end of the extraction period can be extracted.

Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.

User List Fields are exported in the Daily Extract file for which 'User List Fields' is selected as the entity. User properties and fields available in Oracle Field Service and the properties of resources assigned to such users (for example, 'User ID', 'User Login', 'Resource ID'.) can be included in the Daily Extract by adding them to the file structure.

Depending on the requirements of the company, the list of exported properties and fields can be changed at any time by removing or adding certain fields.

Data can be retrieved as one or more XML files consisting of 'users' root element that contains 'user' elements. 'user' elements are sets of 'Field' elements whose attributes are names of resource properties and whose contents are their corresponding values.

This table provides the label and description for those fields that can be configured:

Field Label Description

End of blocking

security_user.login_blocked_to

User login is blocked until the specified date and time.

Capacity Bucket

provider.pcapacity_bucket

ID of capacity bucket for the resource for which the user is assigned to.

Date format (Resource)

provider.pdate_fid

ID of date format for the resource for which the user is assigned to.

Date format (User)

security_user.sudate_fid

ID of date format for the user.

Email address

provider.email

Email address for the resource for which the user is assigned to.

Failed login attempts

security_user.login_attempts

Number of consecutive sign in tries for the user.

Initial Ratio for Activity Duration

provider.pinitial_ratio

Initial ratio for activity duration for the resource for which the user is assigned to.

Last login

security_user.last_login

Date and time when the user last logged in.

Last password change

security_user.last_password_change

Date and time when the user has changed the password last time

Long Date Format

security_user.sulong_date_fid

ID of full date format (with weekday) for the resource for which the user is assigned to.

Message Language

provider.planguage

Language for the resource for which the user is assigned to.

Name

security_user.uname

Name of the user.

Registered

security_user.sucreated

Date and time when the user was created.

Resource External ID

provider.external_id

External application identifier for the resource, which is set as the Visible Resource for the user. If multiple providers are set in the Visible Resource list, then one resource from the list is exported.

Resource ID

provider.pid

Unique internal identifier for the resource, which is set as the Visible Resource for the user. If multiple providers are set in the Visible Resource list, then one resource from the list is exported.

Resource Name

provider.pname

Name (text identifier) of the resource for which the user is assigned to.

Resource Parent

provider.parent

ID of parent resource for the resource for which the user is assigned to.

Resource Phone

provider.pphone

Phone number of the resource for which the user is assigned to.

Resource Start Time

provider.time_from

Working time start for the resource for which the user is assigned to.

Resource End Time

provider.time_to

Working time end for the resource for which the user is assigned to.

Resource Time Zone

time_zone.name

Standard Oracle Time zone name

Resource Time Zone Name

time_zone.zoneinfo_name

Standard IANA Time zone name

Resource status

provider.pactive

Status of the resource for which the user is assigned to.

Resource type

provider.ptype

Type of the resource for which the user is assigned to.

Routing profile

provider.p_rprid

ID of routing plan assigned to the resource for which the user is assigned to.

Status

security_user.sustatus

Status of the user (active, inactive or deleted)

Time Zone (Resource)

provider.time_zone

ID of time zone assigned to the resource for which the user is assigned to.

Time Zone (User)

security_user.su_zid

ID of time zone assigned to the user.

Time format (Resource)

provider.ptime_fid

ID of time format for the resource for which the user is assigned to.

Time format (User)

security_user.sutime_fid

ID of time format for the user.

Updated

security_user.suupdated

Date and time when the user was updated last time.

User ID

security_user.uid

Unique user ID

User Language

security_user.ulanguage

User's language

User Login

security_user.ulogin

User's sign in name

User Type Comment

user_type.comment

Description of User Type for which the user is assigned to.

User Type ID

user_type.type_id

ID of User Type for which the user is assigned to.

User Type Label

user_type.label

Label of User Type for which the user is assigned to.

User Type Status

user_type.status

Status of User Type for which the user is assigned to

Week Start

security_user.suweek_start

Starting day of the week for the user

Working days to start impacting duration estimations

provider.skip_days_for_stats

Integer number of days which must be skipped for natural learning statistics

Main resource

main_resource_id

Unique internal identifier for the resource, which is set as the main resource for the user. The field can be empty, if the main resource isn't set for the user.

User custom properties (except file properties) can be configured and extracted to the Property fields data set. File properties are extracted according to configuration defined in the Property File Fields data set.

This table provides the user custom properties that can be configured:

Type Configurable

String

Yes

Integer

Yes

Enumeration

Yes

File

No

Example: User List Fields file

The following data is collected. Provide a meaningful name to the report.

  • User's identifier in Oracle Field Service, for example, user_id

  • Name of the user, for example, user_name

  • User's login, for example, login

  • User's status, for example, status, where the options include

    • 0: Inactive

    • 1: Active

  • Unique internal identifier of the resource assigned to the user, for example, provider_id

  • Name of the resource assigned to the user, for example, provider_name

  • Login policy selected for the user, for example, login_policy

  • Display profile assigned to the user, for example, display_profile

  • Time of the user's last login, for example, last_login

  • Time of last password reset for the user, for example, last_password_reset

  • User's time zone, for example, time_zone_name

  • Time of user creation, for example, registered

  • Time of user last update, for example, updated

  • Indicator of whether the forced password change at next login is enabled for the user, for example, force_reset_next_login, where the options include

    • 0: No

    • 1: Yes

Details of properties of two users are provided in the examples:

User with ID 2324, name Admin, login 'admin', status 'active', with no resources assigned, the user's login policy is 2, display profile 7, the user logged in last on 19 July, 2013, at 07:30:09, the password was reset last on 27 September, 2011, at 18:00:56, the user's time zone is Eastern, the user was Page 58 of 65 Confidential || Oracle Example of User List Fields File Daily Extract Description registered on 03 February, 2006 at 09:20:08 and updated on 15 May, 2013, at 12:28:04. No forced password change has been enabled for this user.

User with ID 4395, name Billy Holm, login 'billy', status 'inactive', assigned resource is Billy Holm, ID 33003, the user's login policy is 2, display profile 8, the user logged in last on 12 May, 2013, at 11:03:33, the password was reset last on 09 May, 2013, at 11:04:13, the user's time zone is Eastern, the user was registered on 15 September, 2010 at 14:27:50 and updated on 15 May, 2013, at 11:53:13. Forced password change has been enabled for this user.

<?xml version="1.0" encoding="UTF-8"?>
<users>
   <user>
      <Field name="user_id">2324</Field>
      <Field name="user_name">Admin</Field>
      <Field name="login">admin</Field>
      <Field name="status">active</Field>
      <Field name="provider_id"/>
      <Field name="provider_name"/>
      <Field name="login_policy">2</Field>
      <Field name="display_profile">7</Field>
      <Field name="last_login">2013-07-19 07:30:09</Field>
      <Field name="last_password_reset">2011-09-27 18:00:56</Field>
      <Field name="time_zone_name">Eastern</Field>
      <Field name="registered">2006-02-03 09:20:08</Field>
      <Field name="updated">2013-05-15 12:28:04</Field>
      <Field name="force_reset_next_login">0</Field>
   </user>
   <user>
      <Field name="user_id">4395</Field>
      <Field name="user_name">Billy Holm</Field>
      <Field name="login">billy</Field>
      <Field name="status">inactive</Field>
      <Field name="provider_id">33033</Field>
      <Field name="provider_name">Billy Holm</Field>
      <Field name="login_policy">2</Field>
      <Field name="display_profile">8</Field>
      <Field name="last_login">2013-05-12 11:03:33</Field>
      <Field name="last_password_reset">2013-05-09 11:04:13</Field>
      <Field name="time_zone_name">Eastern</Field>
      <Field name="registered">2011-09-15 14:27:50</Field>
      <Field name="updated">2013-05-15 11:53:13</Field>
      <Field name="force_reset_next_login">1</Field>
   </user>
</users>