1. Configuring Applications
  2. Add a New Application

Add a New Application

You can add new applications from the Applications configuration page. After you create an application, you can transfer data in real time to the selected external application. The application types available in the Add Application dialog box depend on your environment. Available application types can include Applications using REST/SOAP API, Oracle Cloud Infrastructure (OCI) Object Storage, Oracle Integration, Oracle Knowledge, Oracle Autonomous Database, and Oracle Fusion Service and Service Logistics.

Note: The integrations that you can add and configure depend on your environment. In Oracle Fusion Field Service and Oracle Field Service, you can add and configure Applications using REST/SOAP API, Oracle Cloud Infrastructure (OCI) Object Storage, Oracle Integration, and Oracle Knowledge applications. Oracle Autonomous Database and Oracle Fusion Service and Service Logistics applications can be added and configured only in Oracle Field Service.
To add a new application:
  1. Click Configuration, Applications.
  2. On the Applications page, click Add Application.
    The Add Application dialog box opens.
  3. In the Add Application dialog box, select an application type from the Application Type drop-down list.
  4. Complete the fields displayed for the selected application type.
  5. Click Add to add the application.

Results:

The new application is available on the Applications page. Data transmission to Oracle Integration or Oracle Database as a Service displayed on this page is reset every day (24 hours). The data processing and transmission depends on the volume of data stored. You might expect a delay in transferring big volumes of data. Real-time data transfer of the Activity, Inventory, ActivityLink, Resources, Users, and Route entities starts only from the next day.

Note: When you add, retry, reconfigure, or modify an Oracle Fusion Service and Service Logistics application, Oracle Field Service displays a Confirm Prerequisites dialog box. Before continuing, confirm that you have exposed the Work Order setup and created the SOA Operator job role in Fusion Service. For more information, see Verify Oracle Fusion Service Application Prerequisites.