1. Getting Started with Oracle Fusion Field Service in Fusion Applications
  2. What Happens After you Create a User

What Happens After you Create a User

After you create a user using the Manage Users Task, the application completes setup in the background. After a few minutes, the user appears on the Resources page in Oracle Fusion Field Service.

Here are some more things that happen in the background:
  1. Email Notification: If you've selected Send user name and password (or later run the Send User Name and Email Notifications process), the user receives an email with a password reset link. After the user resets their password, accepts the terms of use, and creates a PIN, they're redirected to Oracle Fusion Field Service.
  2. Role-Based Access: The user’s job roles define which menus and features they can access. These job roles also decide the user type and corresponding permissions in Oracle Fusion Field Service.
  3. Resource Role Assignment: The selected resource role defines the user’s resource type. If no resource role was chosen, or if the role isn’t linked to a field resource type, the user defaults to Manager/Dispatcher/Admin, with visibility for the full resource tree.
  4. External ID: For users assigned a field resource type, the application automatically generates a unique Party ID, displayed as the user’s External ID.
  5. Resource Tree Placement: A user with a field resource type is placed in the organization unit you specified during creation. If needed, you can move the user later to a more appropriate organization unit or bucket.

Next, you can complete the user interface setup for Oracle Fusion Field Service by navigating to Navigator > Field Service > Field Service > Configuration. For more information on this configuration, see the Administering Oracle Fusion Field Service guide.