Case Study

In this playbook, a case study is used to define the scope of the implementation tasks and illustrate their interdependence.

The case study is based on a fictitious company named Supremo Fitness, a fitness equipment company that maintains and repairs fitness equipment. Supremo Fitness is implementing Oracle Fusion Field Service to streamline the activities attended to by mobile workers. Supremo Fitness operates primarily out of Florida in the US, and initially it will use a combination of mobile workers, managers, and administrators to set up and fulfill its field operations requirements.