Enable Field Service Offering

Before you can begin configuring the Functional Areas of Oracle Fusion Field Service within the Fusion Applications UI, you must enable the Field Service offering from within the Oracle Functional Setup Manager. When you purchase a subscription for Oracle Fusion Field Service, Oracle sends a Welcome email to the primary account administrator. This recipient can either perform the setup steps themselves or create another user to manage that process. In either case, the user account must have the 'ASM_CONFIGURE_OFFERING_PRIV' privilege assigned in order to enable the Field Service offering. This privilege is typically assigned by default to the primary account administrator.

Follow these steps to enable the Field Service offering:
  1. Sign in to the link with the credentials that you've received in the Welcome email.
  2. Click Navigator > My Enterprise > Offerings.
  3. On the Offerings page, select the Field Service offering.
    If you don't have access to the Offerings page, contact Oracle Support in order to verify that the 'ASM_CONFIGURE_OFFERING_PRIV' privilege is assigned to your user record using the Security Console.
  4. Click Opt In Features.
  5. Select the checkbox in the Enable column.
  6. On the Opt In page, click Done.
    At that point, the Field Service offering has been enabled and you return to the Offerings page.