Enable Field Service Offering

When you buy a subscription for Oracle Fusion Field Service, Oracle sends a Welcome email to the primary account administrator. This user can either perform the steps themselves or create another user to manage that process. The user performing these steps must have the 'ASM_CONFIGURE_OFFERING_PRIV' privilege, which is typically assigned to the primary account administrator by default.

Before you start configuring Oracle Fusion Field Service, ensure that these prerequisites are completed:
  • In the Cloud Console, your tenancy administrator must add the Oracle Fusion Field Service subscription to an existing environment family, as described in the To add new application subscriptions topic in the Oracle Cloud Infrastructure documentation.
  • You must enable the Field Service offering using Oracle Functional Setup Manager.
To enable the Field Service offering:
  1. Sign in using the credentials you've received in the Welcome email.
  2. Go to Navigator > My Enterprise > Offerings.
  3. On the Offerings page, select the Field Service offering.
    If you don't have access to the Offerings page, contact Oracle Support to verify that the 'ASM_CONFIGURE_OFFERING_PRIV' privilege is assigned to your user record through the Security Console.
  4. Click Opt In Features.
  5. Select the checkbox in the Enable column.
  6. On the Opt In page, click Done.
    The Field Service offering is now enabled and you return to the Offerings page.