Activity Key Fields

The fields listed in the 'head/appointments/keys' form a composite key that is used to determine, whether an activity exists in OFSC and should be processed, or whether it does not exist and a new activity should be created and then processed. Therefore, these fields must be present and non-empty for every activity in the transaction, otherwise the activity will be rejected. The valid values of 'appointment/keys' are 'appt_number', 'customer_number' and 'name'.

• 'head/appointment/keys' structure example

 <appointment>
				<keys> 
						<field>appt_number</field> 
						<field>customer_number</field> 
				</keys>
 <appointment>