Activity Types

A single entity — 'activity' corresponds to all time-consuming things done by technicians. Numerous tailored and client-specific types can be specified. Along with a label, name and language, its features are set for each specific type. The features are yes/no flags that define peculiarities of the type processing, e.g. whether activities of the type can be moved, created in a bucket, rescheduled etc. Colors that correspond to a specific activity status now can also be set for each type at time of creation.

The following table provides detailed description of the features:

Note: Inbound API obeys activity type restrictions, e.g. an activity will not be moved if the type does not allow it.

Activity Type Features

Name	Description
Allow to create from Incoming interface	defines if activities of the type can be created from the Inbound Interface (activities may be originated in OFSC and in external systems)
Allow move	defines if activities of the type can be moved between resources
Allow creation in buckets	defines if activities of the type can be created in buckets
Allow reschedule	defines if activities of the type can be moved to another day
Support of inventory	defines if inventory can be used for activities of the type
Support of links	defines if links can be used for activities of the type
Support of not-ordered activities	defines if activities of the type can be not-ordered
Support of not-scheduled activities	defines if activities of the type can be activities without a date cannot be enabled if Teamwork is checked
Support of preferred resources	defines if resource preference (Preferred Resource tab) can be defined for activities of the type
Support of time slots	defines if time slots must be used for activities of the type
Teamwork	defines if activities of the type are teamwork activities
Calculate duration using statistics	If enabled, then the duration may change based on the value calculated using activity duration statistical parameters, provided there is sufficient statistical data.
Enable segmenting and extended duration	defines if activities of the type can be split into segments