Inventory

Inventory is a piece of hardware that is carried by a technician and can be installed/deinstalled during an activity. The Inbound Interface is used to upload two types of inventories:

Customer Inventory

Inventory that is at the customer's premises before the activity performance belongs to the 'customer' pool in OFSC. Inventory in the 'customer' pool is further referred to as 'customer inventory'. Customer inventory is actually an activity property of the activity it is assigned to.

Resource Inventory

Inventory at technician's disposal before the activity performance belongs to 'resource' pool in OFSC. Inventory in the 'resource' pool is further referred to as 'resource inventory'. Resource inventory makes a resource property.

Serialized and Non-Serialized Inventory

Serialized inventory is identified with a serial number, while non-serialized inventory has no serial number and is identified by inventory type and model. Non-serialized inventory has the 'quantity' property which defines the number of inventory units in the pool. The value may be represented as an integer number or as a number with decimal point. The system will round the value accordingly to the inventory type configured precision.