Offline Mode Re-Authentication

You can authenticate again to log into the same session if your session goes offline.

If your session is offline because of connectivity issues, or for not being active for a long time, you can re-authenticate using the fingerprint id to log into the same session again.

You are directed to the Restore Session page, from where you can use the fingerprint ID to log into the installed application. If you do not want to use the fingerprint id authentication, click Cancel on the fingerprint ID window on the Restore Session page.

Android devices

iOS devices

Note: The fingerprint authentication appears on the Restore Session page, only if you have mapped your credentials for fingerprint ID authentication. Otherwise, you must log in by entering your password on the Restore Session page. This is applicable to both, Android and iOS apps.