Mobile Application Specifics

Using Field Service Properties

When using File Property with GUI type ‘Image’, the camera opens automatically and there is no possibility to select an existing image from the gallery. If you want to select an image from the gallery, the File Property with GUI type must be set as ‘File’ and not as ‘Image’.

Saving Username

You cannot save passwords in the mobile app, because of security reasons. However, you can save the username in the app.

To save the username, click Configuration > Display in the Oracle Fusion Field Service app. Then select the Remember User Name on Login Screen option. Selecting this option saves your user name and populates it automatically, when you use the same device and browser to log into the application. This feature is available only for users who have the Internal and LDAP login policies, and not for users who have the SAML or OpenID Connect policies. If your authentication fails, your user name doesn’t get populated when you try to log in to the mobile app next time.