Capture Images With In-App Camera

While you have previously been navigated from Oracle Field Service to the device's native camera to take pictures, Update 22C launches a custom in-app camera module within the Oracle Field Service mobile app itself. With this in-app camera, you can take photos without being navigated between your local device camera and the Oracle Field Service mobile app. This provides a unified and reliable camera experience regardless of your mobile device operating system or performance.

The Primary camera features in this release are as follows

• The in-app camera is supported only for the Oracle Field Service image property type.
• The in-app camera is only available if you have the installed Oracle Field Service mobile app (if you access Oracle Field Service using mobile browsers, you will continue to use your native device camera).

Note: The in-app camera is only available if you upgrade to Update 22C for both the platform and the mobile app. If you have upgraded to the latest mobile app, but the platform is on Update 22B or lower, you cannot use the in-app camera.

Follow these steps:

1. Capture Image:
   1. Click a field that has an image property. The capture image page opens.
   2. Click the capture image button to take pictures.
   3. Click Cancel to go back.
   4. Switch between the front and back cameras through the swap camera button present in the lower right corner of the capture image page.
2. Zoom in/zoom out
   Pinch in/ out in the capture image camera page to activate the zoom functionality. When zoom is activated, you can see a zoom slider. Use the slider to manipulate zoom in addition to using the pinch in/ out action. The slider disappears if the zoom functionality is idle for a while.
3. Tap to focus. On the capture image page, click the area where you want to focus. :
   The file is uploaded.
4. Use Flash settings.
   • Flash On

     

   • Flash Off

     

   • Flash Auto

     

   The icon of the current flash setting is displayed at the top right of the capture image page. Click the flash icon to change the setting. This image shows the flash settings:
5. Preview the captured image in the Preview page. After you capture an image from the capture image page, you get the preview page where you have options to:
   • View captured images
   • Edit the captured image
   • Save the image (Submit button)
6. You can click the back icon at the top left and go back to the capture image page. If you go back without saving, you see a warning that you will lose the captured images and any edits.
7. To crop an image, follow these steps:
   1. Click the crop icon on the top left of the preview page to activate the crop mode.
   2. Move the crop grid to the required area and crop the image. When you finish cropping, click the check mark at the bottom right to confirm the edits.
   3. Click the back button to exit the crop mode.
   4. If you have cropped an image incorrectly, you can reset the crop by clicking the reset button at the lower left corner of the crop page.
8. To draw an image, follow these steps:
   1. Click the draw icon on the top left of the preview page to activate the draw mode.
   2. Draw on the image and highlight the required areas. When you finish highlighting, click the check mark and confirm the edits.
   3. Click the back button to exit the draw mode.
   4. To reset a drawing click the reset button at the bottom left.