Activity Creation in Oracle Fusion Field Service

Here's how activities are created in when you use the Oracle Maintenance accelerator:

• By default, when the status of a work order changes from unreleased to released, Oracle Fusion Field Service creates an activity. You can configure the look-up configuration 'WOStatusToSyncOFSActivity' in OIC with the appropriate work order statuses that the OIC accelerator could consider for creating the activity.
• In Oracle Maintenance, a maintenance organization creates work orders. Bucket resources in Oracle Fusion Field Service map the maintenance organizations. The system creates activities under the bucket in Oracle Fusion Field Service, corresponding to the maintenance organizations.
• You can configure appropriate routing plans for this bucket to schedule the activities for the right mobile workers.
• Operations defined in a work order map as activities in Oracle Fusion Field Service.
  • Operation items are the required inventory for the activity.
  • A resource and a 'resource instance' defines an operation. A resource in Oracle Maintenance represents the collection of labor users or equipment. An operation's 'resource instance' represents the labor user or equipment required to perform the job. The accelerator treats the resource instance as the 'preferred' resource for the activity.
• A work order might contain multiple operations; the accelerator creates multiple activities within Oracle Fusion Field Service in this case. Oracle Fusion Field Service links these activities by considering the sequence number of work order operations.
• The accelerator considers operation resources as the work skill requirement for an activity in Oracle Fusion Field Service.
• Multiple resources define an operation. The accelerator creates multiple activities in Oracle Fusion Field Service corresponding to each resource associated with the operation. These activities are linked in Oracle Fusion Field Service by considering the resource sequence number and operation sequence number.
  • 'Start Simultaneously' links to activities if the operations have the same sequence number.
  • 'Finish to Start' links to activities if the operations have different sequence numbers. Activities are scheduled one after the other in the ascending order of the operation sequence number.
• The work order operation's start and end dates are an activity's SLA start and end dates.
• When you define an operation without any resource, it creates the activity where the activity type can be used to define the work skill condition necessary to assign the activity to the right mobile worker in [Oracle Fusion Field Service.
• When you define an operation with a resource, it creates the activity with the resource information as the activity property mwo_resource_code. This property can then be used to define the work skill condition for assigning the activity to the appropriate mobile worker in Oracle Fusion Field Service.
• Resource-required usage maps the expected duration of the activity.
• Labor resource instances in Oracle Maintenance maps field mobile workers in Oracle Fusion Field Service. If a Labor resource instance defines an operation, the accelerator treats the resource instance as the preferred resource for the activity.
• When an operation item with the required quantity defines an operation, the accelerator creates an activity with the corresponding item quantity as the required inventory for the activity.