Scenario Step Warning Messages
If a scenario step is configured improperly, a warning will appear when you try to save it.
| Message | Description |
|---|---|
| Message Step is not reachable | Appears when the message scenario step is not reachable,
that is, when no other step triggers it as its next step. It can appear
for a newly created inner step until it is configured as the next
step of another step. Note: This message appears only for scenario
steps that are designated as the inner type. |
| Endless loop | Appears when the steps create a loop, potentially causing an endless loop situation. Correct this error by modifying the step sequence as needed to prevent a loop. |
| Delivery Channel is missing | Appears when a step is configured with a delivery channel, but the system connectivity parameters are missing in the company configuration. Open the Delivery channels screen and configure the missing channel. |
| Delivery Channel has missing credentials | Appears when a delivery channel is misconfigured. Open the Delivery channels screen and configure the missing channel parameters. |
| Delivery Channel is inactive | Appears when an existing delivery channel is set as inactive. In this case, the step messages will not be sent to the external system. Activate the channel or select a different delivery channel. |