These are message placeholders related to activities.
Activity Number placeholder
Placeholder |
Description |
activity_number |
ID of the corresponding work order in an external system |
Activity Type placeholder
Placeholder |
Description |
activity_type |
activity primary type (regular, reopened, prework, multiday_activity,
multiday_activity_segment) |
Activity Status placeholder
Placeholder |
Description |
activity_status |
activity status |
Activity Worktype placeholder
Placeholder |
Description |
activity_worktype |
activity work type (name) |
Activity Worktype ID placeholder
Placeholder |
Description |
activity_worktype_id |
activity work type (id) |
Activity Worktype Label placeholder
Placeholder |
Description |
activity_worktype_label |
activity work type (label) |
Activity Workzone placeholder
Placeholder |
Description |
activity_workzone |
activity work zone (name) |
Activity Worktype ID placeholder
Placeholder |
Description |
activity_workzone_id |
activity work zone (id) |
Activity Travel Area placeholder
Placeholder |
Description |
activity_travel_area |
activity travel area (name) |
Activity Travel Area ID placeholder
Placeholder |
Description |
activity_travel_area_id |
activity travel area (id) |
Activity Travel Area Label placeholder
Placeholder |
Description |
activity_travel_area_label |
activity travel area (label) |
Activity Workskill placeholder
Placeholder |
Description |
activity_workskill |
activity work skill (name). can only be used in the 'activity_workskills'
block. |
Activity Workskill ID placeholder
Placeholder |
Description |
activity_workskill_id |
activity work skill (id). can only be used in the 'activity_workskills'
block. |
Activity Workskill Label placeholder
Placeholder |
Description |
activity_workskill_label |
activity work skill (label. can only be used in the 'activity_workskills'
block. |
Activity Workskill Required Level placeholder
Placeholder |
Description |
activity_workskill_required_level |
required work skill level for an activity. can only be used
in the 'activity_workskills' block. |
Activity Workskill Preferable Level placeholder
Placeholder |
Description |
activity_workskill_preferable_level |
preferable work skill level for an activity. can only be used
in the 'activity_workskills' block. |
Activity Start Time placeholder
Placeholder |
Description |
activity_start_time |
estimated start time of the activity ("hh24:mi" format) |
Activity End Time placeholder
Placeholder |
Description |
activity_end_time |
estimated end time of the activity ("hh24:mi" format) |
Activity duration placeholder
Placeholder |
Description |
activity_duration |
estimated activity duration |
Activity Service Window Start placeholder
Placeholder |
Description |
activity_service_window_start |
service window start ("hh24:mi" format) |
Activity Service Window End placeholder
Placeholder |
Description |
activity_service_window_end |
service window end ("hh24:mi" format) |
Activity SLA Window Start placeholder
Placeholder |
Description |
activity_sla_window_start |
sla window start ("yyyy-dd-mm hh24:mi" format) |
Activity SLA Window End placeholder
Placeholder |
Description |
activity_sla_window_end |
sla window end ("yyyy-dd-mm hh24:mi" format) |
Activity Delivery Window Start placeholder
Placeholder |
Description |
activity_delivery_window_start |
delivery window start ("hh24:mi" format) |
Activity Delivery Window End placeholder
Placeholder |
Description |
activity_delivery_window_end |
delivery window end ("hh24:mi" format) |
Activity Time Delivered Start placeholder
Placeholder |
Description |
activity_time_delivered_start |
start of the time window delivered to customer ("hh24:mm" format) |
Activity Time Delivered End placeholder
Placeholder |
Description |
activity_time_delivered_end |
end of the time window delivered to customer ("hh24:mm" format) |
Activity Traveling Time placeholder
Placeholder |
Description |
activity_traveling_time |
estimated travel time from the previous activity (minutes) |
Activity Time Slot placeholder
Placeholder |
Description |
activity_time_slot |
activity time slot (name) |
Activity Time Slot ID placeholder
Placeholder |
Description |
activity_time_slot_id |
activity time slot (id) |
Activity Time Slot Label placeholder
Placeholder |
Description |
activity_time_slot_label |
activity time slot (label) |
Activity Time Zone placeholder
Placeholder |
Description |
activity_time_zone |
name of the time zone defined for the activity |
Activity Time Zone ID placeholder
Placeholder |
Description |
activity_time_zone_id |
id of the time zone defined for the activity |
Activity Timezone Label placeholder
Placeholder |
Description |
activity_time_zone_label |
label of the time zone defined for the activity |
Activity Timezone Diff placeholder
Placeholder |
Description |
activity_time_zone_diff |
time difference of the time zone defined for the activity |
Activity Customer Name placeholder
Placeholder |
Description |
activity_customer_name |
customer's name |
Activity Customer Number placeholder
Placeholder |
Description |
activity_customer_number |
id of the corresponding customer's account in an external system |
Activity Phone placeholder
Placeholder |
Description |
activity_phone |
activity/customer contact information |
Activity Email placeholder
Placeholder |
Description |
activity_email |
activity/customer contact information |
Activity Cell placeholder
Placeholder |
Description |
activity_cell |
activity/customer contact information |
Activity Address placeholder
Placeholder |
Description |
activity_address |
location of the activity |
Activity City placeholder
Placeholder |
Description |
activity_city |
location of the activity |
Activity State placeholder
Placeholder |
Description |
activity_state |
location of the activity |
Activity Zip placeholder
Placeholder |
Description |
activity_zip |
location of the activity |
Activity Coord Status placeholder
Placeholder |
Description |
activity_coord_status |
whether or not the activity coordinates were found |
Activity Coordx placeholder
Placeholder |
Description |
activity_coordx |
longitude of the activity (of customer's location) |
Activity Coordy placeholder
Placeholder |
Description |
activity_coordy |
latitude of the activity (of customer's location) |
Activity Language placeholder
Placeholder |
Description |
activity_language |
customer's messaging language (name) |
Activity Language ID placeholder
Placeholder |
Description |
activity_language_id |
customer's messaging language (id) |
Activity Language Label placeholder
Placeholder |
Description |
activity_language_label |
customer's messaging language (label) |
Activity Reminder Time placeholder
Placeholder |
Description |
activity_reminder_time |
customer's reminder notification time |
Activity Position in Route placeholder
Placeholder |
Description |
activity_position_in_route |
sequential position (starts from "1") of the corresponding
activity in a route |
Activity Time of Booking placeholder
Placeholder |
Description |
activity_time_of_booking |
time when the activity was booked (customer activities) or
created (internal activities). ("yyyy-dd-mm hh24:mi" format) |
Activity Time of Assignment placeholder
Placeholder |
Description |
activity_time_of_assignment |
For the activity currently assigned to a resource, the placeholder
returns the time when the corresponding move/reschedule/create operation
was performed. For the activity in a bucket, the placeholder's value
is empty ("yyyy-dd-mm hh24:mi" format). |
Activity Link Min Interval placeholder
Placeholder |
Description |
activity_link_min_interval |
minimum duration of the time interval between linked activities.
This placeholder can only be used in the 'linked_activities' block. |
Activity Link Max Interval placeholder
Placeholder |
Description |
activity_link_max_interval |
maximum duration of the time interval between linked activities.
this placeholder can only be used in the 'linked_activities' block. |