Calendar Message Placeholders
These are message placeholders related to calendars.
This placeholder group can be used in subject/body templates
of messages that have reference to a route. Also, they work for the manual
(service request) launch condition. The message engine
retrieves the data from the regular
calendar by default.
But, it also allows to switch to the on-call
calendar
type using a special BLOCK statement. The calendar is retrieved for
the date of the corresponding route (if applicable) or the service
request.
Placeholder | Description |
---|---|
calendar_time_from | Start of resource's working day (HH24:MI format) |
calendar_time_to | End of resource's working day (HH24:MI format |
calendar_points | Points from the resource's calendar |
calendar_comments | Comments from the resource's calendar |
calendar_record_type | Type of the resource's calendar record, such as shift , working , non-working |
calendar_shift | Resource's shift (name) |
calendar_shift_id | Resource's shift (ID) |
calendar_shift_label | Resource's shift (label) |
calendar_work_schedule | Resource's work schedule (name) |
calendar_work_schedule_id | Resource's work schedule (ID) |
calendar_work_schedule_label | Resource's work schedule (label) |
calendar_non_working_reason | Resource's non-working reason (name) |
calendar_non_working_reason_id | Resource's non-working reason (ID) |
calendar_non_working_reason_label | Resource's non-working reason (label) |