Types of Plug-Ins

You can add a hosted plug-in, an external plug-in, or an external application as a plug-in. You can also use the standard plug-ins that are shipped with Oracle Field Service.

Standard Plug-In: A standard plug-in is available out-of-the-box in Oracle Field Service and is supported by Oracle. It contains the logic that covers specific business scenarios (for example, Debrief) and can support integrations with other Oracle products such as Service Logistics. You cannot change a standard plug-in.

Hosted Plug-In: A hosted plug-in is hosted in Oracle Field Service and uses the Plugin API to interact with Oracle Field Service. This means, if your plug-in consists only of HTML, CSS, and JavaScript files and doesn't contain server-side files, then you can host it in Oracle Field Service. No additional hosting is required. The plug-in framework handles the communication between the hosted plug-in and Oracle Field Service.

External Plug-In: An external plug-in is hosted elsewhere and communicates with Oracle Field Service through the Plugin API. You add only a link to the plug-in here.

External Application: An external application can be added as a plug-in and it will be opened as a web page in a new window, or the same window within Oracle Field Service.