Asset Details Plug-In

The "Asset Details" standard plugin provides comprehensive asset information for mobile resources and dispatchers, to carry out their work more effectively. It includes asset pictures, maintenance orders, warranty details, asset notes, and history. Seamlessly integrated with Oracle Supply Chain, it requires no additional development effort. Customers can tailor it using the Plugin Framework and integrate it with third-party supply chain solutions if required.

1. Open the Asset Details page to view the basic information of the asset.

   Field	Description
   Asset ID	Value that uniquely identifies the asset
   Asset Description	Description of the asset features, characteristics, and other details.
   Item ID	Value that uniquely identifies the item referenced by the asset.
   Serial Number	Numeric value that uniquely identifies the serial number referenced by the asset.
   Primary Contact	Name of the contact person associated with the asset.
   Address	Name of the location where the asset currently resides.
   Image	The item image. (You can view the full image by clicking the image; if there are multiple images, you can click Next to view the other images.)

2. To view the future work orders associated with the asset, click View Details and then Future Work Orders.

   Field	Description
   Work Order Number	The alternate unique identifier of the work order.
   Scheduled On	The date when the service is scheduled to be performed.
   Mobile Worker	The scheduled resource assigned to complete the work order.
   Problem Description	The information captured to share with the field resource assigned to the work order.

   The page displays up to 15 work orders. Mobile workers can use OFS capabilities such as self-assignment to prepare for upcoming tasks while on site.
3. To view the warranty, active subscriptions, and service level coverage details associated with the asset, click View Details and then Warranty and Subscriptions.

   Field	Description
   Coverage Name	The name of the coverage.
   Coverage Description	The description of the coverage.
   Subscription Number	The alternate unique identifier of the subscription.
   Coverage Product Name	The name of the product associated with the coverage.
   Service Activity Name	The name of the service activity.
   Adjustment Type	The code associated with the adjustment type. The type can be either Markup or Discount.
   Adjustment Amount	The value of the adjustment. Adjustment amount can be percentage or a Fixed value.

4. You can view the latest 15 notes associated with an asset in the Notes section.

   Field	Description
   Created Date	Date when the note was created.
   Created Time	Time when the note was created.
   Author	Name of the user who created the note for the asset.
   Note text	Decoded note text.

5. You can view past records of up to 15 work orders in the History section.

   Field	Description
   Work Order	The alternate unique identifier of the work order.
   Completed On	The date when the service was performed.
   Mobile Worker	The scheduled resource assigned to complete the work order.
   Problem Description	The additional information captured to share with the field service resource assigned to the work order.
   Resolution	The information added to the work order from Oracle Field Service Cloud activity integration.