1. Oracle Fusion Field Service Questions and Answers
  2. How do I create and use a PIN?

How do I create and use a PIN?

The Personal Identification Number (PIN) feature in Oracle Fusion Field Service enhances data security and allows Field Resource users who authenticate with Single Sign-On (SSO) to unlock the application in offline mode. The PIN ensures secure access when offline and unable to authenticate with SSO.

How the PIN works

  • When signing in with SSO for the first time, the application prompts you to create a PIN.
  • If you're offline and unable to authenticate through SSO, the application prompts you to enter your PIN to unlock access. This lets you work with locally stored data without an internet connection.

Changing the PIN

You can update your PIN at any time from the Preferences page.
  1. Navigate to the Preferences page.
  2. Click Change PIN.
  3. Enter and confirm your new PIN.
    Note: You can only change your own PIN. Resetting PIN for other users isn't supported.