How do I add a Resource Type for Contingent Worker?

Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.

Contingent (or Infrequent) Workforce is one where the workers don't work directly for the company. They're contractors that may not have dedicated or assigned routes everyday. They will be assigned work infrequently on an ad-hoc basis.

1. Click Configuration.
2. Click Resource Types in the Resources, Activities, Inventories section.
3. Click Add resource type.
4. Complete these fields:

   Field	Description
   Name (mandatory)	Enter a name for the resource type. All supported languages are listed.
   Label (mandatory)	A unique identifier for the resource type that is mapped to the REST API.
   Active	By default, the Active check box is selected and the resource type is activated.

5. Select Field Resource from the Role drop-down list.
6. Select the Resource is a contingent worker check box.
   The remaining check boxes are grayed out. These rules apply to contingent worker resources:

   • When the Resource is a contingent worker check box is selected, the Role can't be anything other than "Field Resource".

   • This resource can't participate in teamwork.

   • This resource can't access resources other than themselves.

   • Quota doesn't consider contingent workers while calculating the available capacity.

   • Bulk, urgent, and immediate routing don't assign activities to this resource.

   • The alert regarding route activation doesn't display for this resource.

   • Travel and activity duration from these resources aren't included in the company-wide statistics.

   Note: The Resource is a contingent worker check box is grayed out on the Edit resource type dialog box. This means, after you create a contingent worker resource type, you can't change it back to a normal resource. Further, a contingent worker resource can only be a mobile worker and this resource must have only one corresponding contingent worker user. Contingent workers are automatically removed from the application, if they've not activated a route in 12 continuous months.