How do I add a Mass activity?

You create a Mass activity when you want several resources to use it at the same time. For example, if all the mobile workers are required to attend a training, you add a Mass activity.

1. Open the Dispatch Console.
2. Select a resource, an organization unit, or a bucket in the resource tree.
3. Click Actions > Add Activity.
4. Complete the Activity Notes, Position in Route, Duration, SLA Start, SLA End, and Time Slot fields.
   If Position in Route is either Read-Only or isn't configured for the page, the order of the activity is decided based on the Time Slot or Service Window. If Position in Route is available, the order of the activity is the same as selected for this field.
5. Click Mass Activity.
   The Mass Activity check box is displayed only for the activity types for which it's configured.
6. Select the resources that you want to be part of this activity.
   The resource, organization unit, or bucket that you selected in the resource tree is selected by default. This means, the child resources that are part of the organization unit or bucket are selected automatically. If you had selected an individual resource in Step 2, you can select more individual resources as required.
7. Click Submit.
   The activity is assigned to all the selected resources and the child resources of the selected organization unit or bucket. Be aware that the activity isn't created on the bucket or the organization unit itself. You can't deselect the Mass Activity check box and make it an individual activity after you click Submit.

   If you've configured the Expose mass and repeating activities in API for these number of days field on the Business Rules page, the activities are instantiated in the mobile worker's route in advance. If the value for this field is zero then the activities aren't instantiated automatically, but are created only when a route is created.