How do I cancel a segmentable activity?

Click the hamburger icon and then click Dispatch Console.

Select a bucket or resource in the resource tree.

In the List view, select the segment or the activity that you want to cancel.

Click Cancel.

The Cancel Segment window opens for a segment and Cancel Activity window opens for a non-scheduled activity.

If you wish to cancel the entire activity with the current segment, then select the Segmentable activity is finished checkbox.

If you select this checkbox, the Time to complete field is hidden. You can delete an activity that has all its segments in the Pending status in an inactive route, and has no canceled segments. In such case the Cancel Segment window displays the Segmentable activity status field to select the final status of the activity as deleted or canceled.

Select the Segmentable activity status from the drop-down list and click OK.

Option	Description
Deleted	Denotes that the activity is deleted.
Canceled	Denotes that the activity is canceled.

If the segmentable activity has at least one segment in start status, the remaining pending segments can only be canceled individually. You must first change the started segment to a final status. You also can't cancel the entire activity. You can adjust the time to complete to cancel or delete the activity.

The activity is marked canceled/ deleted.

Adjust the Time to complete.

Select the Segmentable activity is finished checkbox to finish the entire segmentable activity, regardless of any time left on the activity itself. Click OK.

The selected segment is canceled based on these constraints:

If you cancel the last segment of an activity and the time to complete expires simultaneously, then the activity is marked complete.
If you cancel the segment before the completion of the time to complete, the remaining duration is moved either to non-scheduled pool or to the new segment on the next day, depending on where the activity was created, and the activity is marked as canceled.
The Segmentable activity is finished checkbox should be marked for the last segment of the activity.
If you cancel the entire activity along with the current segment, which isn't the last segment of the activity, all the segments are merged to form a single entity and is marked as canceled.
If you cancel only the current segment and don't select the Segmentable activity is finished checkbox, the Cancel segment window shows the Time to complete field with the remaining duration of the activity.
When a segmentable activity has a started segment, you must cancel all subsequent pending segments individually. In this case, there's no option in the Cancel activity window to cancel the entire activity. You can cancel or delete the selected segment by changing the Time to complete field, if needed.

Follow the same procedure to cancel a non-scheduled segmentable activity. The application creates this activity as a single entity without splitting into segments, so you can cancel it only entirely.