How do I enable or disable activation of the route for a user type?

You can now enable or disable activation or reactivation of the route for a particular user type:

To enable or disable activation or reactivation of the route for a user type, use these steps.

1. Sign in to Oracle Field Service as Dispatcher.
2. Click the navigation menu and select Configuration.
3. In the User Types configuration page, select the desired user type.
4. Click the Enable GPS Telemetry checkbox under the Permissions section.
5. To enable route activation, clear the Disable route activation if geolocation is not enabled on device checkbox
6. To disable route activation, click the Disable route activation if geolocation is not enabled on device checkbox
   This indicates that the route is not activated. Location services are turned off on the device.

Results:

When you sign in to Oracle Fusion Field Service and try activating the route, you'll see a warning message to enable location services first. Warning messages are as follows:

• Browser:

  • Error Message:

    Route Activation requires your location.

  • Action:

    Enable location sharing on your device. Once enabled, refresh the browser page and “allow" location access when requested.

• iOS app:

  • Error Message:

    Route Activation requires your location.

  • Action:

    Enable location access in your iOS settings.

    To enable location services, navigate to Device Settings, Privacy, Location Services

• Android app:

  • Error Message:

    Route Activation requires your location.

  • Action:

    Click the Enable Now button to turn on location services.