How do I configure Collaboration chat properties?

You can use the Collaboration section on the Screens tab to define the information that your users can see on the Collaboration chat messages.

  1. Click Configuration > User Types.
  2. Select the user type for which you want to define the chat properties.
  3. Open the Screens tab.
  4. To define the activity details that users can see on the Collaboration chat, click Activity Details in Chat.
    1. Click Click to add.
    2. Select the required properties and click OK.
    3. Click Add new visibility on the Context layout structure page.
    4. Click Add new condition and add the conditions based which you want the activity details to be displayed.
    5. Click Save.
  5. To define the inventory details that users can see on the Collaboration chat, click Inventory Details in Chat. Follow the steps 4 a to 4 e.
  6. To define the resource details that users can see on the Collaboration chat, click Resource Details in Chat. Follow the steps 4 a to 4 e.