- Oracle Fusion Field Service Questions and Answers
- How do I refresh an environment with the data from another environment?
How do I refresh an environment with the data from another environment?
You can refresh an environment by replacing the existing data of your Oracle Field Service environment with the data from another environment.
- Open the Service Console.
-
Click Refresh from Another Environment.
This screenshot shows the Refresh from Another Environment dialog box:
-
Complete these fields:
Field Action Source environment Select the environment from which you want to create a new environment. Data to copy Select the type of data you want to copy over to the new environment. The options are: -
Configuration
-
Configuration and data for future
-
Configuration, data for future, and 7 days from the past
You can select the Configuration option only when you refresh a production environment.
Some configuration elements are included and some aren't when you refresh an environment from another environment. See the Data Copied and Not Copied when Refreshed from Another Environment topic.
Version Select how you want to handle the version. You can’t view this field when the versions of both the environments (source and target) are same. Further, you can't copy the version from the source environment when you refresh a ‘Test preview’ environment. -
- Click Continue.
-
On the confirmation page, click Refresh to continue with
your selection or click Back to change your
selection.
You can use the Start Over option any number of times for an environment. However, you can use the Refresh from Another Environment option for an environment only once a day. If you refresh an environment using the Refresh From Another Environment option, it takes more time to process the data. For example, you've three TEST environments – Test1, Test2, and Test3. You request refreshing Test2 from Test1, which means you can’t request refreshing Test2 on the same day. However, you can request for refreshing Test3 from Test2.