Share an Inventory Item

You can share an inventory item with the user/helpdesk you are chatting with.

Inventory transfer is not available if:
  • You don't have the necessary permissions.

  • The action is not permitted by the inventory type settings.

  • You are not in a one-to-one chat.

  • The Inventory does not belong to the mobile worker's pool.

To share or reassign an inventory item:

  1. Open the Collaboration window with a user or helpdesk.
  2. Open your Inventory details page.
  3. Transfer the inventory from the Inventory details page:
    1. Open the Collaboration window.
    2. Select the user to which you want to transfer the inventory.
    3. Click the options menu and select Transfer inventory.
    4. Click Send.