Share an Inventory Item

Important:

Updated Content Available: As part of our ongoing initiative to consolidate our documentation with up-to-date use cases, this page is being transitioned. The latest content is available in Collaboration. We recommend that you update your bookmarks accordingly.

You can share an inventory item with the user/helpdesk you are chatting with.

Inventory transfer is not available if:

• You don't have the necessary permissions.

• The action is not permitted by the inventory type settings.

• You are not in a one-to-one chat.

• The Inventory does not belong to the mobile worker's pool.

To share or reassign an inventory item:

1. Open the Collaboration window with a user or helpdesk.
2. Open your Inventory details page.
3. Transfer the inventory from the Inventory details page:
   1. Open the Collaboration window.
   2. Select the user to which you want to transfer the inventory.
   3. Click the options menu and select Transfer inventory.
   4. Click Send.