Work Zones
In Oracle Field Service work zone may be a zone where a resource is authorized to perform tasks – resource work zone, or a zone where an activity is to be performed – activity work zone.
The following table describes the types of work zones.
Resource Work Zone | Activity Work Zone |
---|---|
Can be manually defined as part of resource information (Manage Application → Settings → Technician work zones) and is inherited from parent to a direct child. | Is automatically calculated in accordance with the work zone conditions (Manage Application → Company Settings → Work zone dictionary) for the fields and properties defined in the Work Zone Key. |
Several work zones can be defined for each resource. | One activity can match one work zone. |