You can use Oracle Fusion Field Service Smart Location to
see the location of all team members in a particular area in relation
to one another.
Dispatchers can assist personnel by locating others who can help by offering detailed guidance.
You can create a virtual community among team members in an area that allows team members to
find and communicate with one another and quickly access help, expertise, or inventory. This
speeds up the job completion and helps fulfill the commitments that you've made to
customers.
To show nearby
resources:
- View a resource in the Map View.
The route displays.
- Click .
The icon
, representing nearby resources, will display on the map.
You can select one to view more details. The number of the nearby
resources displayed on the map depends on the zoom selected for the
current map view on your application device.
This figure shows the map to indicate the locations of all nearby resources with the details of a
selected nearby resource.

Note:
- When the Location is private
setting is enabled, the resource’s Start or End
location is hidden from the Dispatch Console and
Route Map for all other users. This setting helps
protect home addresses or other sensitive locations.
The logged-in resource can still view their own
location on the Route Map. For more information, see
the Manage Resource Locations section in the Using
Core Application guide.
- Your user type must have the Display Current
Position of Resources on Maps and
Display Resource Trace on Dispatch
Console permissions configured to
access these capabilities.