Show Nearby Resources

You can use Oracle Fusion Field Service Smart Location to see the location of all team members in a particular area in relation to one another.

Dispatchers can assist personnel by locating others who can help by offering detailed guidance. You can create a virtual community among team members in an area that allows team members to find and communicate with one another and quickly access help, expertise, or inventory. This speeds up the job completion and helps fulfill the commitments that you've made to customers.

To show nearby resources:

  1. View a resource in the Map View. The route displays.
  2. Click View > Show Nearby Resources.

    The icon Image shows nearby resources., representing nearby resources, will display on the map.

    You can select one to view more details. The number of the nearby resources displayed on the map depends on the zoom selected for the current map view on your application device.

    This figure shows the map to indicate the locations of all nearby resources with the details of a selected nearby resource.
    Image shows Map displaying nearby resources and the details of a selected nearby resource.
    Note:
    • When the Location is private setting is enabled, the resource’s Start or End location is hidden from the Dispatch Console and Route Map for all other users. This setting helps protect home addresses or other sensitive locations. The logged-in resource can still view their own location on the Route Map. For more information, see the Manage Resource Locations section in the Using Core Application guide.
    • Your user type must have the Display Current Position of Resources on Maps and Display Resource Trace on Dispatch Console permissions configured to access these capabilities.