Add a New User to the Cloud Account

After you sign in to your Cloud Account, you can see the Oracle Field Service application that you've bought. You must create a user within the Oracle Field Service application in Oracle Cloud Console (Cloud Console) who can work with the Service Console.

Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.

For more information about creating a user in the Cloud Console to use with Oracle Fusion Field Service, see the Adding Oracle Cloud Console Users section in the Oracle Cloud Infrastructure documentation.

1. Sign in to Cloud Console.
2. Click Applications.
3. Click Quick Actions > Add a user to your tenancy.
4. Click Create user and complete these fields on the Create user page:
   1. Type the first and last names of the user in the respective fields.
   2. If you want the email address of the user to be the user name to access Cloud Console, add it in the Username/Email field. Then, select Use the email address as the username.
   3. If you want the user name to be different from the email address, type a unique user name in the Username/Email field. Then, deselect Use the email address as the username. Type the email address in the Email field.
   4. To provide administrative privileges to the user, select Assign cloud account administrator role.
   5. In the Groups section, select the user group to which you want to assign the user.
   6. Click Create.
5. After the user is added, click Identity > Domains > Default Domain.
6. Click Oracle Cloud Services > FIELDSERVICETOA.
7. Click Application Roles.
8. In the OFSC_APP_ADMINISTRATOR row, click the arrow and expand the row.
9. Click Manage next to Assigned users.
10. Click Show available users and select user that you added in Step 4.
11. Click Assign.
    The selected Oracle Cloud Services user is assigned to work with the Service Console of Oracle Field Service.