Touchless Expenses with J.P. Morgan Corporate Cards
The new generation mobile experience with J.P. Morgan corporate cards delivers touchless expense submission and faster reimbursement.
Receive instant alerts when charges are incurred on J.P. Morgan corporate cards. Use guided correction, intelligent recommendations, and correct receipt extraction to ease automatic expense submission and approval. Available to customers with J.P. Morgan corporate cards.
The Touchless Expenses application is ideally suited for large companies looking to simplify their expense workflow processes and reimbursement policies.
- Real-time expense creation with J.P. Morgan corporate cards.
- Guided help for expenses that require more information.
- Automatic itemization of emailed hotel receipts.
- Automatic submission of completed expenses.
- Intuitive user interface and application experience.
Real-time Expense Creation with J.P. Morgan Corporate Cards
Touchless Expenses users benefit from real-time expense creation when they incur charges on a J.P. Morgan corporate card.
When users incur charges on their J.P. Morgan corporate card, Touchless Expenses instantaneously creates the expenses and notifies the user on their mobile device, clearly identifying the expenses requiring more information. Users can click the notification to provide the missing information.
These corporate card expenses remain in the application with a "Pending final charge" status until the settled charge arrives. The status is removed and the expense is now ready for submission if no other information is required. Users see a message: "Final charge posted" at the top of the expense indicating the settled charge has arrived.
Guided Help for Expenses that Require More Information
Expense users follow guided prompts to quickly provide information for incomplete expenses. For example, in some instances, expenses might require more user input to comply with company policies. There are two ways to access the guided help: from the notification on the user’s mobile device or from within the Touchless Expenses application. When an expense user receives a notification on their mobile device after a corporate card charge is incurred, they select the notification which directs them to a guided experience to complete the expense. From within the application, the user selects the message on the top of the landing page indicating action is required on one or more expenses. The guided help provides clear instructions on how to fill in the required information. This allows users to complete their expenses easily and as soon as they're incurred.
- Expenses missing simple fields such as expense type, amount, and currency.
- Expenses that require receipt or missing receipt justification.
- Expenses missing more information such as number of attendees and attendee names.
- Expenses violating corporate policies such as amount limits and card usage.
- Potential duplicate expenses.
Automatic Itemization of Emailed Hotel Receipts
The Touchless Expenses application automatically itemizes the hotel receipts emailed by expense users. This functionality saves the user a significant amount of time and effort that’s typically required to manually itemize hotel receipts into individual expense lines. To use this functionality, the user needs to email the hotel receipt to the email address that the company administrator provides. The Touchless Expenses application reads the email receipt and creates an expense with the individual line items that make up the total reimbursable expense. Once the itemized lines are extracted from the email receipt, a notification is sent to the expense user’s mobile device showing a summary of the itemization that’s been created. The application also automatically identifies hotel charges that have a high probability of being personal expenses and includes them in the itemization.
Automatic Submission of Completed Expenses
Automatic submission allows the user to set up a specific day of the week to have their expenses compiled into a report and submitted for approval. The company administrator configures this for each business unit and identifies which days of the week are available for employees to select for automatic submission, after which employees can turn on auto submission from the Settings page. On the selected automatic submission day, the Touchless Expenses application compiles all eligible expenses into a single report and submits them for approval. Any expenses that require more information remain in the application and aren't automatically submitted. By enabling automatic submission, the expense user’s experience can be fully automated from expense creation to submission.
Intuitive User Interface and Application Experience
Touchless Expenses supports policy enforcement, configuration for company-specific information, attendee capture, and various types of default values. The application is simplified into four main pages: expense landing page, manual expense creation page, search page, and settings page. It also provides employees with a seamless first-time user experience.