When are profile class defaults used?

The customer profile class shares these default settings with other parts of Receivables: Match Receipts By; AutoMatch rule set; AutoCash rule set; AutoInvoice grouping rule; payment terms; and tax printing options.

Each of these settings is used according to the hierarchy required by the transaction or receipt process.

For receipt processing:

  • Receivables searches for a Match Receipts By document type reference to use for receipt and transaction comparison in the order: customer site profile, customer account profile, lockbox (for lockbox processing), and Receivables system options.

  • Receivables searches for an AutoMatch rule set to determine how receipts are applied automatically and transactions recommended for manual application in the order: customer site profile, customer account profile, lockbox (for lockbox processing), and Receivables system options.

  • If Receivables can't match receipts to transactions, the application searches for an AutoCash rule set to use to apply receipts in the order: customer site profile, customer account profile, and Receivables system options.

For transaction processing:

  • During AutoInvoice import, Receivables searches for an AutoInvoice grouping rule to use to group transaction lines into transactions in the order: transaction source, customer site profile, customer account profile, and Receivables system options.

  • Receivables searches for the payment terms to use on a transaction in the order: customer site profile, customer account profile, and transaction type. If the payment terms come from the site profile or account profile, and the Override terms option is enabled, then you can update the default payment terms on the transaction.

  • Receivables searches for the tax printing option to use to print tax on transactions in the order: customer site profile, customer account profile, and Receivables system options. If no value is found, then Receivables uses Total Tax Only as the default value to print transactions.