1. Using Receivables Credit to Cash
  2. Credit Case Folder Approvals

Credit Case Folder Approvals

After completing your credit review and entering recommendations for a given credit case folder, you can approve the case folder.

Depending on your business practices, a credit analyst with the authority to approve a case folder can either provide final approval, or approve and assign the case folder to another designated approver. Until a credit case folder has the status Approved or Closed, you and other designated approvers can continue to work on the case folder.

Note: You don't need to set up approval limits and hierarchies of approvers in advance in order to assign case folders to other analysts for review and approval.

To approve a credit case folder:

  1. Navigate to the Credit Reviews work area.

  2. Open the credit case folder.

  3. In the Data Points section, complete the editing of data points and the entry of data point values according to the setup of the credit case folder template.

  4. If you're using a scoring model, use the Scoring Details page as necessary to complete data point values and calculate the credit score.

  5. In the Recommendations section, complete the rows needed to indicate how to proceed with the credit status of the customer account for this credit review.

  6. From the Actions menu, select Approve.

  7. In the Approve window:

    • Select the Approve case folder radio button to approve the case folder.

    • Select the Approve and specify the next approver radio button to indicate your approval and to assign the case folder to the next approver.

    • Enter any comments in the Comment field.

  8. Save your work.

If you select the Approve case folder radio button, the case folder status is set to Approved and the recommendations assigned to the case folder initiated. The case folder status is updated to Closed after all recommendations are successfully implemented.

If you select the Approve and specify the next approver radio button and designate another approver, the case folder status is set to Pending Approval and the case folder is assigned to this approver (credit analyst or credit manager). The next approver can either approve the case folder, reject the case folder, or approve and assign the case folder to another approver.