How You Update Sales Credits on Credit Memo Lines

Review and update the default sales credits assigned to each credit memo line.

You can review and update the default salespersons and the default sales credits assigned to each salesperson. If AutoAccounting depends on salesperson, you may need to rederive AutoAccounting during your updates.

Update the Default Sales Credits

If you're reviewing a credit memo against a specific invoice, Receivables derives the default sales credits from the sales credit lines of the original invoice. If you're reviewing an on-account credit memo, all sales credits are assigned to the primary salesperson.

You can perform these updates to default sales credits:

  • Update the revenue or non-revenue allocations to existing salespersons by percentage or amount.

  • Split the sales credit with one or more new salespersons. First update the sales credit percentage or amount for the primary salesperson, then add a row for each new salesperson and enter the salesperson name and percentage allocation.

  • Change the primary salesperson.

Caution: If the revenue of the credit memo was previously adjusted using the Manage Revenue Adjustments pages, don't adjust sales credits on the Credit Lines page. You must use the Manage Revenue Adjustments pages to make any sales credit adjustments.

Choose Whether to Rederive AutoAccounting for Salespersons

If AutoAccounting depends on salesperson and you change the primary salesperson, Receivables asks if you want to rerun AutoAccounting for this credit memo line.

If you click Yes:

  • Receivables reruns AutoAccounting and updates the revenue accounts for this credit memo line.

  • If you have already posted the credit memo account assignments, the original accounting entries and sales credit record aren't updated. Instead Receivables creates new accounting entries and sales credit records to offset the original sales credit entries and to note the new ones.

  • If AutoAccounting is defined for tax, unbilled, unearned, and AutoInvoice clearing accounts to use sales credits, Receivables updates the classes associated with this credit memo line that are currently based on salesperson.

If you click No, Receivables doesn't run AutoAccounting, but does save your updates to sales credit information.