Review Customer Accounts
After you sign in to Oracle Applications and do the prerequisite steps, the Account Overview page opens. You can see these items:
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Infotiles that provide a quick summary of transactions made by the customer.
Infotile
What you see
Total
The total number of open transactions that are pending payment for all currencies.
Invoices
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The total number of printed invoices of open transactions.
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A pie chart of invoices based on the aging bucket.
Credit Memos
The total number of open receivables credit transactions.
In Dispute
The total number of disputed transactions pending approval.
Tip: If you filter for a customer account and currency, infotiles display the total amount of the open transactions for that currency.Note: If you can't see the Dispute infotile, then you probably don't have the required permission to raise disputes. Contact your Receivables or Collections Manager. -
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A list of open transactions for your accounts.
To view details of a transaction:
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On the Account Overview page, click the transaction number.
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Click View Activities.
To see a detailed transaction history for an account:
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On the Account Overview page, click Transaction History.
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You can also see transactions done during a specific period and when each transaction was fully or partially closed, along with their receipt numbers.
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