When does the customer account get updated with the promise to pay information?

Here's when a customer account gets updated with the promise to pay information:

• Whenever the promise to pay request is submitted it's immediately recorded and updated.

Note: You can configure an automatic confirmation letter sent to you for every submitted promise to pay request.

• Whenever you run Promise Reconciliation program. You can assign the promise to pay request status as Fulfilled or Broken based on the promise date.