Withdraw Intercompany Outbound Transactions

The withdraw intercompany transaction process recalls individual transactions or entire batches. You can withdraw a transaction either from the Intercompany Transactions Overview page and from the Edit Intercompany Batch page. To withdraw an entire batch, use the Manage Outbound page.

To be able to withdraw transactions, you must have the update privilege for the specific intercompany provider organization.

Note: The Withdraw button is enabled only after you submit the batch.

Process to Withdraw a Batch

To recall a batch, use these steps:

  1. Navigate to the Manage Outbound page.

  2. Search for the relevant batch. Batches in the Submitted status with all transactions in either Received or Sent status are eligible to be withdrawn.

  3. Click the Withdraw button. The batch status is reset to New.

Process to Withdraw a Transaction

To recall a transaction, follow these steps from the Intercompany Transactions Overview page:

  1. Navigate to the Overview page.

  2. From the Others tab, click Pending Approval.

  3. Locate the transaction you want to recall and click Withdraw. Transactions in either the Received or Sent status are eligible to be withdrawn.

  4. Batch and transaction statuses are changed when they are withdrawn.

    • If either the withdrawn transaction is the only transaction in the batch or all transactions in the batch have been withdrawn, the status of all transactions and the status of the batch is set to New.

    • If the selected transaction is not the only transaction in a batch, the status of the withdrawn transaction is set to Rejected. If the status of the other transactions in the batch is either Complete or Rejected , the status of the batch is set to Complete, otherwise the batch remains in status Submitted.