XML Transactions in Receivables

Use the XML Invoicing process to send Receivables transactions to your customer trading partners.

These restrictions apply to the transactions you send:

• Transactions belong to customer accounts set up for XML invoicing.

• Transactions are complete.

• Transactions have a status of Print Pending.

• Transactions (invoice, credit memo, debit memo, chargeback) are enabled for XML invoicing in the related customer account profiles.

• Transactions have the printing option on the transaction type set to Print.

New Transactions

Select New Transactions Only in the Transactions Included field to send new transactions in XML format to your customers. You can process all eligible transactions for all business units and customers, or you can use the available parameters to limit the transactions processed according to your needs.

Failed Transactions

Transactions can fail to transmit correctly at one of three stages in the transmission process.

These three stages are:

• Receivables process

• SOA process

• B2B process

This table describes the potential errors that can occur at each stage of the B2B XML transmission process:

XML

Process	Error Condition	Error Notification	Corrective Action
Receivables	Customer Account is missing the B2B trading partner code.	Transaction marked as Failed with corresponding error reason.	Add the B2B trading partner code to the appropriate account.
SOA	Receivables system or server is down.	Transaction isn't marked because it wasn't processed. System error notification only on the EM console.	System administrator restarts and reinitiates SOA for the transaction.
SOA	Transformation errors.	Transaction marked as Failed with corresponding error reason.	System administrator fixes the transformation errors.
SOA	B2B server is down.	Transaction marked as Failed with corresponding error reason.	System administrator restarts the B2B server.
B2B	B2B setup is either incomplete or incorrect.	Transaction marked as Failed with corresponding error reason.	B2B administrator fixes the B2B setup errors.